Success Story Ontario Literacy Coalition, Toronto

“Program/project evaluation has been really useful to our organization.  It has helped us to really question what we are doing and why we are doing it, and look at the usefulness of it.  There is a need in our field to better understand evaluation (assessment) and not look at it as a negative, but a continuous improvement process.  When organizations think of themselves as a learning organization – where mistakes can be made and they will not be penalized for it, then programs can really thrive and improve.”