Success Story Job Skills, Keswick

“We wanted to develop practice firms, as they we knew they were quite successful in Quebec.  We wanted one in York Region but no one would fund them. We did our research by visiting a few sites that had practice firms, and we then sent a letter to Service Canada explaining why we think there should have a practice firm in York.  We didn’t hear back for a year and a half.  Then a new manager came on at Service Canada and within a short period of time they wanted a practice firm in York region.  Because we had all the evidence, had created the model and were all ready to go we responded. A minister wanted to be involved in the opening of the practice firm, which was good PR for both the minister and the agency. The government also wanted program participants at the launch – so we brought in program participants.  It was a very successful launch and it good media coverage. The minister looked good, in positive light; and from that we got money for two more practice firms.”

Food For Thought

Old-fashioned governance systems need to transform themselves from a static fiduciary-based model to a strong, team-based ‘generative’ model.

What is a ‘generative’ model?  From the point of view of enhancing financial vibrancy, a generative model of governance/leadership is one that produces consistent excellence in operations and also a steady stream of new ideas for products/services.  This includes a dedicated research and development function in all roles on the Board as well as among Managers and Staff.

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