Lesson Learned Guiding Principles
Because most CBET agencies deliver programs and services, program innovation and business development go hand in hand. The more innovative the program, the more likely it will be funded.

Because most CBET agencies deliver programs and services, program innovation and business development go hand in hand. The more innovative the program, the more likely it will be funded.
Think of your program innovation as a business proposal. Develop a comprehensive 2 or 3-year business plan for any new program or social enterprise. Pay particular attention to client, revenue and service projections…
The ED must be prepared to be a strong leader to act in a timely fashion, to be opportunistic, to consult Board and staff, and to motivate the team through uncertainty.
Ensure staff who are (or will be) delivering the program are part of the planning process…
In the process of integrating programs, it is crucial to be aware of the capacity of staff and resources to handle increased and diverse responsibilities. There is a point where the efficiencies and effectiveness of program integration is nullified by over-extension of resources and the overwhelming of staff. A commitment to ongoing monitoring and program evaluation is necessary, and it is also important to encourage and respond to staff input and have them directly involved in program design. The primary driver of program design must be quality and impact of programs, not cost savings.
“We often start with concept papers and distribute draft ideas before we invest a lot of time into program development. It provides a good option to explore interest without taxing resources.”
Lutherwood, Waterloo