Lesson Learned Guiding Principles
Program evaluation helps determine how well a particular program works and if a program is not working as well as expected, it may be possible to shed light on:
o What specific aspects of a program are not working and why (e.g. by identifying shortcomings in program content or delivery, or by identifying systemic influences that impede clients’ progress such as gaps in service, waiting lists, inappropriate referrals, etc.), and
o What action can be taken to address the challenges…
